Delivery and Exchange Policy

Delivery Terms

  • 1There will be a delivery fee of S$7.00 per delivery for orders below $70. FREE shipping for orders above $70.
  • Your order will be processed, dispatched and delivered to the address in 3-5 working days. We aim to meet these delivery times but during peak periods (October to February) and festive seasons, there may be 1-2 days delay.
  • Contact number is mandatory upon checkout so that our delivery provider will notify you when your parcel is out for delivery.
  • Kindly ensure all information provided is accurate and up-to-date. Sagana International Pte Ltd is not held responsible for purchases delivered to a wrong address due to incorrect information provided.

Exchange Policy

  • Goods sold are exchangeable within 7 days with the order number as proof of purchase. This is only applicable for defective or incorrect item received.
  • The exchange will be done at 61 Kaki Bukit Ave 1, #05-10 Shun Li Industrial Park, Singapore 417943.
  • Exchange is done by APPOINTMENT ONLY. Please send an email to with your exchange information and we will schedule an appointment for you.
  • Goods returned for exchange MUST be in ORIGINAL condition, i.e. not washed and/or worn, not altered, not ironed and in original packaging.
  • All items sold are non-cancellable and non-refundable.

The company reserves the right to amend the delivery terms and exchange policy without prior notice.

Those changes will be posted on this page.

Delivery charges do not include re-delivery fee.

Last Updates: September 2021

© KiddiWinkie Schoolhouse. All rights reserved. A member of Nurture Education Group. GST: 201321485C
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